Printer: Thermal receipt printer, the OM9500 gives you everything you have come to expect from modern printers plus more; High resolution, fast printing speed, Wifi connectivity, multiple character sets and high reliability. Blending thirty years of experience and innovation, OMNIPrint continues to refine printing technology for today s most demanding requirements. ** Please reference item #210712-0336-03 when contacting us about this listing. Return Policy Items are sold as-is as described and pictured. Most items come with a 7 day option to return and a 30 day limited parts warranty. Feel free to call before you buy. 888-649-6497