Refund Policy

At MellMed, we do not offer refunds for any purchases made through our platform. As a marketplace, we facilitate transactions between buyers and vendors, but we do not handle product returns or refunds directly.

1. Defective or Damaged Products

• If you receive a defective or damaged product, you must contact the vendor directly to request a resolution.
• Each vendor has their own return and refund policy, and they will provide you with the necessary steps to address the issue.

2. How to Contact the Vendor

• Locate the vendor's contact details on the product page or in your order confirmation.
• Reach out to the vendor within 2 days of receiving the product to report any issues.
• Provide your order details, a description of the issue, and photos (if applicable) to assist with the resolution process.

MellMed is not responsible for any disputes regarding refunds or product quality. For further assistance, please reach out at info@mellmed.com